As an operating California referral agency (also commonly referred to as "registry"), we have an extensive pool of professional caregivers that we match with our client's unique needs and preferences ensuring they receive a fully screened compatible caregiver with the necessary skills and experience. California has specific civil and UI codes that govern referral agencies and Absolute Home Care, Inc. (AHC) complies with these codes. In accordance with California and Federal Law, Absolute Home Care, Inc. (AHC) Reports domestic worker's income to the IRS on Form 1099. Absolute Home Care, Inc. (AHC) is not the employer of the domestic worker referred to you. Depending on your arrangement with the domestic worker, you may have employer responsibilities. As a homeowner, you may already have insurance coverage under your homeowners' insurance policy. California Insurance code mandates that insurers selling homeowners insurance policies in California include medical coverage for injuries to independent contractors and both medical and workers compensation coverage for home employees. If you would like to increase your coverage beyond your existing policy limits, most insurers offer increased coverage at surprisingly little cost and can usually be accomplished with a simple phone call or e-mail. If you are not a homeowner, renters insurance can also provide these types of coverage at little cost. Whether a homeowner or renter, contact your agent or insurance company for more information and to verify coverage and coverage amounts.
What If I Am Not Satisfied With The Caregiver You Provided?
Even though we are usually successful at matching you with the right caregiver the first time, sometimes a caregiver just doesn't work out, for whatever reason. If this happens, you can still feel confident because if for any reason, at any time, you are not completely satisfied with your caregiver simply call us at 877.800.9990. We will listen in detail to better define your needs and preferences and quickly provide you with a more compatible caregiver. You never need to feel uncomfortable about asking for a change, we are experts in making sure the transition to a new caregiver is a comfortable and easy process.
What If My Regularly Scheduled Caregiver Is Unable To Come?
If your regular caregiver is ill, has scheduled time off or has a last minute emergency and is unable to provide services, we arrange for a temporary substitute caregiver or if needed, a permanent replacement caregiver.
What If My Regularely Scheduled Caregiver Is Unable To Come?
- The Registry recruits, screens, and lists on its registry caregivers who are Independent Contractors.
- The Registry refers Independent Contractors to the client, and vice versa, giving both parties the option of accepting or rejecting those referrals. This process is repeated (as needed) until both the client and Independent Contractors are fully satisfied with the referral.
- The Registry has a much larger pool of Independent Contractors to refer to the client, allowing the client much more flexibility in choosing his/her own caregivers.
- The Registry, because of its larger pool of Independent Contractors, nearly always has caregivers available to refer to the client.
- The Registry does not alter a client's care calender unless requested to do so by the client or caregiver.
- Independent Contractors referred by a Registry are dependent on their good reputation in order to continue receiving referrals. Thus, they are highly motivated to provide high-quality care to their clients.
- By using an Independent contractor referred by a Registry, the client is only subject to liability from the caregiver in the event that client negligence leads to the injury of the caregiver. This liability cannot be avoided by any model of in-home or private care. (An "umbrella policy" through the client's homeowner's insurance company may offer protection from this liability.)
- By using an Independent Contractor referred by a Registry, the client is not liable if the caregiver's own negligence leads to the injury of the caregiver.
- The Registry submits a 1099 Form to the Independent Contractor and the IRS. As a self-employed Independent Contractor, the caregiver is responsible for his/her own Social Security and Income taxes. The client has no tax or Social Security obligation to the caregiver, unless the client hires the caregiver privately as a Household Employee.
- The Registry negotiates a referral fee with the client, which is generally less than fees charged by an Agency. This often saves the client money and allows the caregivers to be better compensated.
- The Registry bills the client on behalf of the Independent Contractor as agreed and the Independent Contractors referred by a Registry are not subject to Federal or State overtime regulations and may work the hours to which both they and the client agree.
- The Registry reimburses a negotiated rate to the Independent Contractor.